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Office 365 for Students at North

Updated August 16, 2022

O365 Welcome Letter for New Students (PDF)

All students in Burnaby have access to Office 365.  This includes a district email account (Outlook) and access to Microsoft Office software, including Teams, via the online portal, use-at-home software (download from the portal), and mobile apps (see your device’s app store).

All emails to students sent via MyEd and Teams will be addressed to their district email/Outlook account.  Students are required to check their Outlook inbox regularly to check for info from the school and your teachers.

Also remember to check Teams (and Class Notebook if your teacher uses it) for info on a regular basis.  Students can also turn on their desktop (or mobile) notifications.

NEW VIDEO INSTRUCTIONS–Logging in to Teams, Outlook, and Class Notebook (OneNote) in SD41

Logging In to Office 365

To login to any of your O365 apps, use the link at the top of the website (not available in mobile view, switch to desktop view) or go here: https://portal.office.com/  (If the login site doesn’t say SD41 and you get a login error, you’re on the generic Microsoft O365 login page which will not work with your district account).

STUDENTS:  Remember that your login is your studentnumber@edu.burnabyschools.ca 

Your password is the same as for the school network.

Office365_StudentAccesstoEmail(PDF instructions)

What you can access

example of the apps available when you log in to O365

Example of the apps available when you log in to O365

District users (including students) have access to the Microsoft software products above (and more) through Office 365.  Clicking the “Install Office” button allows you to install local copies of the software onto your devices (up to 5).

Some of the programs used the most by courses at Burnaby North are…


  • Email access to your district email account (your district email address is your O365 login).  This the ONLY email account that teachers will send school information to via Outlook, Teams, and MyEd; check it regularly for updates especially if you are having to work from home.  This is also the email address that will allow you to qualify for educational or student discounts on software from OTHER software and technology companies that require you to have an “edu” email account.  You can also use this email to subscribe to other services you might use for school like mybib.com, prezi.com, etc. when you do not want to use your existing personal email address.  Mobile app available.


  • Online cloud file storage.  This allows you access to all your files from any computer/device.  You can also download the app to your personal computer so your local files will automatically sync to the cloud.  Mobile app available.


  • Word processing program.  You can edit most files directly online in the web editor, but can also install the app on your computer.  Mobile app available.


  • Spreadsheet program.  You can edit most files directly online in the web editor, but can also install the app on your computer.  Mobile app available.


  • Presentation/slide program. You can edit most files directly online in the web editor, but can also install the app on your computer.  Mobile app available.


  • An online notebook/binder app.  Mobile app available.  Keep your notes organised in different notebooks or sections, just like a real binder.  The mobile app allows you to quickly add pictures of things like handouts and whiteboard notes (ask teacher permission before taking photos in class).
  • Teachers can also create a “Class OneNote” and give students access.  This is where they might post handouts, instructions, project details.  This also includes a Collaborative space for groups in the same class to work on projects together and an individual section for each student (visible only to the student and teacher) to post their own notes and assignments.
    • Some students have noted that they’re having problems with OneNote either not saving pages or not synching between devices when they’re completing their work.  Generally, such problems are caused by network instability (either at your house or at the server end or somewhere in between), but can be caused by working on two versions of the page on different devices that try to save at the same time.
      Here are some tips to prevent those problems:
      • Work in ONE version of OneNote while editing a page/assignment.  Switching between the browser, desktop app, and mobile app is likely to cause conflicts and errors.
      • Don’t close your desktop app or browser window/tab until you see the ‘saved’ status in the header bar.  If it’s stuck on ‘saving’, there’s a network issue.  Don’t switch to another app/device until the page has saved.
      • You can do most of your work in another application (Word, etc.) and copy/paste your work into OneNote when you’re done.  That way if there IS a problem and your teacher can’t see your work, it’s not lost and  you can just paste it in again.
      If you do encounter a sync error…
      • In the web browser, clear the browser cache from the settings menu and reload the webpage.
      • In the mobile app, force a sync by clicking the menu icon and selecting the sync option for the open notebook.  Then close and relaunch the app.
      • In the desktop app, from the File menu, click the Settings icon for your Notebooks and select CLOSE.  The log into the WEB version of the notebook and click the “Open in app” button in the menu bar to force the desktop app to do a complete new version.

      The Vancouver School Board has some other tips (for teacher and students) that might help if you encounter problems: https://office365.vsb.bc.ca/how-to-use-class-notebook-effectively


  • Teachers can create a Team for a class, a club, etc. and give the appropriate students and staff access.  Teams features chat channels, shared file folders, and more.  Mobile app available.

Support for district users

Users  can access the district’s support materials for teachers and students here: https://learn.sd41.bc.ca/office365.

Information for Parents

For parents wishing to OPT-OUT of the service for their child(ren), the link is at the bottom of the page.

To Parents, Guardians and Students

In the 21st century, online technology is a way of life and providing the tools to enhance the online learning experience is a District priority.

We are pleased to be able to offer all secondary school students free access to a Microsoft Office 365 cloud based account. It includes a personal email address as well as access to the most recent versions of Microsoft Office tools, such as Word, Excel, Powerpoint, OneNote and more. It also includes an online file storage space (OneDrive) so work can be accessed on any device. Office 365 enriches the learning experience providing students and teachers the ability to communicate, store files and collaborate on documents and presentations from school or home, all within a secure online environment.

Features of Office 365

  • Students can install a desktop version of the Office Productivity Suite at home
  • It comes with OneDrive that provides 1 Terabyte of cloud-based file storage
  • Storage and Backup on Canadian Servers
  • Students will get a district-based email address

Digital Citizenship

We remain committed to teaching students good digital citizenship and safe online behavior. It is the responsibility of each student to ensure that the use of technology is appropriate and for educational purposes only. This includes not storing personal information on your OneDrive account or sharing personal information through your Office email account. For more information, please take a look at our Terms of Use for Students and the Student Network Acceptible Use Policy by visiting https://learn.sd41.bc.ca/office365.

Student Opt-Out Form

Office 365 student accounts support instruction and learning. If, for whatever reason, a parent/guardian does not wish their child to have access to these cloud-based tools and environment, please fill out and return the Student Opt-Out Form. Go to https://learn.sd41.bc.ca/office365 to get a copy of the form.

Information on accessing and using your child’s Office 365 account can be found at https://learn.sd41.bc.ca/office365.  If you have further questions regarding your child’s use of Office 365 in School District 41, please contact your school directly.