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District PHONE & Internet Service Advisory

Last updated Sept. 22, 2026

Hello Burnaby North community,

Please be advised that the entire district is experiencing an Internet and Phone outage.

Essential record keeping and contacts are continuing using our analogue/paper systems and our limited cellular services, but we are currently unable to accept phone calls and any emails addressed to us will not be received until staff are able to access their accounts.

This may cause delays in recording excused student absences, posting lesson information to online services (e.g. Teams).

To report student absences, families may send their email to North.Info@burnabyschools.ca in lieu of a phone call.  Please remember to include the student’s full name and student number.  Families may also provide written notes upon a student’s return.

We currently have to information about repair timelines but will update here as soon as we’re able (technology permitting).

Ms Cowley

Tech Liaison/Web Editor